Capacity: The maximum amount that something can produce.

A few years ago, I got fed up with some of the work I was doing. It seemed like we were at a place where the harder we worked, the less we produced. Taking a closer look, I realized that while we were going through the motions of doing what we should be doing, people were distracted and others just didn’t have the urge to push. If it were a volunteer system, while it would have been upsetting, it might not have been as painful as it was for me. But it wasn’t, this was a business and we were expending resources daily. As a matter of fact, expenses were at an all time high and this caused me pain. Looking at it, the only way to describe it is that I was burning my candle from both ends and something had to be done.

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